In Ghaziabad Head Post Office a Token Dispenser Machine has been put in place for effective queue management in savings bank operations which functions on five counters in this office.
Customers take a token from the Dispenser when they first come and then patiently wait (a good seating arrangement is also provided for the same) for their given token number to be displayed on LED screens placed on counters.
This is a welcome initiative in effective customer management on the counters.
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